Privacy policy

Data protection and data security are important to AcquaPhi AG (AcquaPhi; we, us). This privacy policy describes how we collect and process personal data when you visit websites operated by AcquaPhi (Website) or access and use our webshop at www.acquaphi.com (Webshop).

  1. Collection and processing of personal data

Data that we collect and process in order to provide the website and webshop

You can visit the website and obtain information about AcquaPhi and our products and services without telling us who you are. As with any connection to a web server, the server on which we provide the website and web shop automatically logs and stores certain technical data for a short period of time. This includes the IP address and operating system of your device, the date and time of use and the type of browser you use to access the website or webshop. This is necessary for the optimal and secure provision of the website and webshop.

Personal data that we collect and process to respond to your enquiries

When you contact us via our contact forms or by email or telephone, we collect and process the information you provide to us. This regularly includes personal data such as your name, business email address and telephone number, as well as information about any affiliation with a company you work for or represent.

Personal data that we collect and process to enable access to and use of the webshop

We collect and process the following types of personal data to enable orders via the webshop: Your name, address and data necessary for invoicing and the selected payment method.

Access and use of certain functionalities of the webshop may require prior registration. When registering, you will be asked to provide personal data such as your name and e-mail address.

  1. Note on our use of cookies

We use cookies, tags and similar technologies on the website to provide you with the best possible user experience and to help us improve the website. Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an app.

Some of the cookies we use are necessary to make certain features of the website available. In addition, we use cookies to enable web analytics. You can set your preferences in your browser.

  1. Purposes and legal basis

We collect and process your personal data to inform you about our range of services and to provide our services to you or the company or organisation you represent. This includes the following purposes:

  • Deploying the website
  • Answering your queries
  • Provision of the webshop and associated services

AcquaPhi has a legitimate interest in this processing of your personal data in accordance with the purposes pursued. The data processing is also usually necessary for us to fulfil our contractual obligations to you or our contractual obligations to your company or organisation (in which we have a legitimate interest).

We also process your personal data (and certain non-identifiable technical data) for the following purposes. We have a legitimate interest in processing your personal data in accordance with these purposes:

  • Analysis and improvement of the use of the website
  • Sending you information about new developments at AcquaPhi or new services or offers (although you may tell us at any time that you wish to opt out of receiving such information)
  • Promotion of events
  • Protection against misuse of our contact forms
  • Fulfilment of statutory duties
  • Enforcement of legal claims

The legal basis for the processing of personal data described in this privacy statement is therefore primarily our legitimate interest in pursuing the purposes described, our legitimate interest in fulfilling our contractual obligations to your company or organisation, or the need to fulfil our contractual obligations to you. In addition, we carry out some data processing in order to comply with our legal obligations (e.g. retention obligations).

We may separately ask for your consent to process your personal data for specific purposes (e.g. our transfer of your personal data to a third party) for the third party's own purposes that are compatible with the original purposes. Please refer to the privacy policy of the relevant third party for their further processing of your personal data.

If you give us your consent, we will only process your personal data to the extent and to the extent based on this consent if there is no other suitable or above-mentioned legal basis for this and only to the extent that we need a legal basis or justification for the corresponding data processing. You have the right to revoke any consent you have given. The revocation has no effect on the lawfulness of data processing that has already taken place.

  1. Data security

In the interest of the integrity and confidentiality of personal data, we take appropriate technical and organisational measures. In particular, we implement access controls, access controls and procedures to regularly review, assess and evaluate the effectiveness of the measures in accordance with our risk assessment.

  1. Duration of data processing

We store your personal data only to the extent and for as long as necessary to fulfil the purposes described in this privacy policy, we have a legitimate interest in retaining it or we are required to do so by law.

  1. Disclosure of your personal data to third parties

To the extent necessary to provide the website and webshop and related services, or to pursue the legitimate interests described herein, we disclose your personal data to the following categories of recipients:

  • External service providers,
  • If applicable, suppliers or other business partners with whom we need to coordinate the processing of your request,
  • If necessary, authorities and courts.

Such recipients are usually based in Switzerland or in an EU or EEA member state. If we need to transfer your personal data to recipients in countries without an adequate standard of data protection, we will do so on the basis of appropriate safeguards or otherwise in accordance with the applicable legal provisions on the international transfer of personal data.

  1. Your rights in relation to your personal data

You have the following rights in relation to our processing of personal data relating to you:

  • The right to obtain information about the personal data we process about you
  • The right to obtain a copy of your personal data
  • The right to rectify your personal data
  • The right to have your personal data deleted
  • The right to object to the processing of your personal data.

Please note that exceptions apply to these rights. Where permitted by law, we may refuse your request to exercise these rights. In particular, we may need to process and retain your personal data to perform a contract with you or your business or organisation, to comply with legal obligations or to protect our own legitimate interests. However, you have the right to lodge a complaint with a competent supervisory authority.

  1. Person responsible / How to contact us

AcquaPhi AG (Chaltenbodenstrasse 16, 8834 Schindellegi, Switzerland) is responsible for the data processing described in this privacy policy.

If you have any questions about data protection at AcquaPhi or would like to exercise your data subject rights under applicable data protection law, please contact us at info@acquaphi.com.

Our representative in the EU is:

AcquaPhi Project S.R.L.
Società a socio unico
Contrada Lamalunga SNC
70029 Santeramo in Colle (BA)
P.IVA e CF: 08456400723

You can contact the EU representative at acquaphi@gmail.com.

  1. Changes to this privacy policy

We reserve the right to change this privacy policy at any time. The version provided on our website shall apply.

Last updated: 09.03.2021

Shopping cart
There are no products in your shopping cart!