Privacy Policy

Data protection and data security are important to AcquaPhi AG (AcquaPhi; we). This Privacy Policy describes how we collect and process your personal data when you visit websites operated by AcquaPhi (Website) or access and use or Webshop under www.acquaphi.com (Webshop).

  1. Collection and processing of personal data

Data we collect and process in order to make the Website and the Webshop available

You may visit the Website and obtain information about AcquaPhi and our products and services without telling us who you are. As with any connection to a web server, the server on which we make available the Website and the Webshop automatically logs and stores certain technical data and stores it for a short time. This includes the IP address and operating system of your device, the date and time of use and the type of browser you use to access the Website or the Webshop. This is necessary for the optimal and secure provision of the Website and the Webshop.

Personal data we collect and process in order to respond to your inquiries 

If you contact us using our contact forms or by email or telephone, we collect and process the information you provide to us. This will regularly include personal data such as your name, business email address and telephone number, and information on a potential affiliation with a company you work for or represent.

Personal data we collect and process in order to allow access to and use of the Webshop

We collect and process the following types of personal data in order to allow orders through the Webshop: Your name, address and data, which are necessary for the invoicing and the chosen payment method.

The access and use of certain functionalities of the Webshop may requires prior registration. In the registration process, we will ask you to provide personal data such as your name and email address.

  1. Note on our use of cookies

We use cookies, tags and similar technologies on the Website to provide you with the best possible user experience and to help us improve the Website. Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an app.

Some of the cookies we use are necessary in order to make available certain features of the Website. In addition, we use cookies to enable web analytics. You can set your preferences in your browser.

  1. Purposes and legal basis

We collect and process your personal data to inform you about our range of services and to provide our services to you or to the company or organization you represent. This includes the following purposes:

  • Making the Website available
  • Responding to your inquiries
  • Providing the Webshop and related services

AcquaPhi has a legitimate interest in this processing of your personal data in accordance with the purposes pursued. The data processing is usually also necessary for us to perform our contractual obligations to you or our contractual obligations to your company or organization (in which we have a legitimate interest).

We also process your personal data (and certain non-identifiable technical data) for the following purposes. We have a legitimate interest in processing your personal data in accordance with these purposes:

  • Analysis and improvement of the use of the Website
  • Sending you information about new developments at AcquaPhi or new services or offers (you may at any time opt-out of receiving such information in the future)
  • Promotion of events
  • Protection against misuse of our contact forms
  • Compliance with legal obligation
  • Enforcement of legal claims

The legal basis for the processing of personal data described in this Privacy Policy is therefore primarily our legitimate interest in pursuing the purposes described, our legitimate interest in performing our contractual obligations to your company or organization, or the necessity to perform our contractual obligations to you. In addition, we carry out some data processing in order to comply with our legal obligations (e.g. records keeping obligations).

We may separately ask you for your consent to process your personal data for specific purposes (for example, our sharing of your personal data with a third party) for the third party’s own purposes compatible with the initial purposes. Please revert to the relevant third party’s privacy policies for information about their further processing of your personal data.

If you give us your consent, we will process your personal data only to the extent based on this consent as there is no other suitable or above-mentioned legal basis for this and only insofar as we need a legal basis or justification for the corresponding data processing. You have the right to revoke any consent you have given. The revocation has no effect on the legality of data processing that has already taken place.

  1. Data security

We take appropriate technical and organizational measures to protect the integrity, confidentiality and contractual availability of the personal data processed. In particular, we implement access controls, use firewalls to protect servers, encrypt certain data and implement procedures for regular review, assessment and evaluation of the effectiveness of the measures in accordance with our risk assessment.

  1. Duration of data processing

We store your personal data only to the extent and for as long as it is necessary to fulfill the purposes described in this Privacy Policy, we have a legitimate interest in storing it, or we are required to do so by law.

  1. With whom we share your personal data

Where necessary in order to make available the Website and to provide the Webshop and related services, or to pursue the legitimate interests described herein, we share your personal data with the following categories of recipients:

  • External service providers,
  • If necessary, suppliers or further business partners with whom we may need to coordinate the processing of your inquiry,
  • If necessary, public authorities and courts.

Such recipients are usually based in Switzerland, or in an EU or EEA member state. If we have to share your personal data with recipients in countries without an adequate standard of data protection, we will do so based on suitable guarantees or otherwise in accordance with the applicable legal provisions on the international transfer of personal data.

  1. Your rights with regard to your personal data

You have the following rights as regards our processing of personal data that relates to you:

  • The right to obtain information on the processing of your personal data
  • The right to obtain a copy of your personal data
  • The right to correct your personal data
  • The right to delete your personal data
  • The right to object to the processing of your personal data.

Please note, however, that your rights are subject to exceptions or derogations. Where legally permitted to do so, we may refuse your request to exercise these rights. Specifically, we may need to further process and retain your personal data to perform a contract with you or your company or organization, to comply with legal obligations or to protect our own legitimate interests. However, you have a right to lodge a complaint with a competent supervisory authority.

  1. Controller / How to contact us

AcquaPhi AG (Chaltenbodenstrasse 16, 8834 Schindellegi, Switzerland) is the controller in relation to the processing of personal data described in this Privacy Policy.

If you have any questions about data protection at AcquaPhi or would like to exercise your rights under applicable data protection law, you may contact us at info@acquaphi.com.

Our representative in the EU is:

AcquaPhi Project S.R.L.
Società a socio unico
Contrada Lamalunga SNC
70029 Santeramo in Colle (BA)
P.IVA e CF: 08456400723

You may contact the EU representative at acquaphi@gmail.com

  1. Amendments of this Privacy Policy

We may amend this Privacy Policy at any time. The current version published on the Website applies.
Last updated: 09.03.2021

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